What Data We Collect and Why
When you open an account, we collect the information needed to verify your identity and process your transactions — your name, contact details, and the payment method you choose, whether that is DANA, OVO, or GoPay. We do not store your full e-wallet PIN or password;
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only the transaction reference and confirmation status reach our system. We also collect device and session data — browser type, IP address, and login timestamps — to keep your account secure and detect unusual access patterns. Cookies help us remember your session so you do not
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have to log in again each time you return on the same device. We do not sell your personal data to third parties. Data shared with payment processors like DANA, OVO, and GoPay is limited to what those rails need to complete your deposit or withdrawal.
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Availability of this service depends on local law and is accessible only in eligible regions. If you have questions about a specific data point we hold, our support team can walk you through a data access request.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.