What These Terms Cover and How They Apply
These terms set out the rules that apply the moment you open an account with us. By registering, you confirm that you meet the eligibility requirements for your region and that you accept these conditions in full. We may update these terms when our services change
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— when that happens, we will notify you through your registered account, and continued use after the notice period means you accept the revised version. Transactions processed through DANA, OVO, and GoPay are subject to both these terms and the individual policies of each payment provider.
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We are not responsible for delays or restrictions imposed by those providers, but we will work with you to resolve any issue that falls within our control. Withdrawals go through a verification step to confirm the account wallet matches the registered name — this is a
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standard check, not a penalty. We reserve the right to suspend or close accounts that breach these terms, including accounts where false registration details are detected. If your account is suspended, you can contact our support team to understand the reason and, where applicable, request a
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review. These terms are governed by the laws of the jurisdiction applicable to your region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.